SHIPPING POLICY
totes-amaze™ is very happy to share our Shipping Policy with you, ensuring your shopping experience is as seamless as can be. We always try our best to provide you with fast shipping for every order.
We ship our products only in the United States. We have a Standard shipping option that offers 5-8 business days shipping at your home address.
Please carefully follow our Order Shipping procedures and all information below:
Order Transit and Shipping Timeframe
When placing an order, you will be provided an estimated processing time for your shipment.
- Shipping area: United States
- Shipping fees: Free Shipping for all orders in the USA.
- Order cut-off time: 8:00 PM
- Order processing time: 1-2 business days (Mon-Fri)
- Order shipping time: 5-8 business days (Mon-Fri)
Shipping Couriers
We use FedEx, USPS, UPS, and DHL to ship faster to your location.
Please note: We will send your items with the nearest courier that you have in your location. We always try our best to ship products faster to our customers.
Tracking Your Order
Once your order ships, we'll email you a tracking number. Use it on the carrier's website (linked in the email) or use the code in our Tracking Page to track your order!
Customs, Duties, and Taxes
Please note that totes-amaze™ is not responsible for any customs fees, duties, or taxes that may be applied to your order upon arrival. These are like surprise adventures your package has on its own! We recommend contacting your local customs office for details on any potential additional charges
Damaged Items
If your bag arrives a little worse for wear, don't fret! Just send us an email at info@totes-amaze@gmail.com and we'll resolve the issue swiftly.
CONTACT INFORMATION:
👤 Support: 10:00 A:M- 10:30 P:M.
📞 Phone: +3 375-649-4631.
📩 Email: support@totes-amaze@gmail.com.
🏦 Office Address: 41 MILLWHEEL CT BALTIMORE MD 21236.